SHIPPING
$5 FLAT-RATE SHIPPING. AUSTRALIA-WIDE.
You know when you've finally decided to buy something, get all the way to checkout and - surprise - there's another $15 in shipping?
Yeah. We hate that too.
So we've made ours simple.
Standard shipping is $5. Anywhere in Australia. No minimum spend. No surprises at checkout.
Want it there faster? Express is a flat $10 Australia-wide.
That's it.
WHEN WILL MY ORDER BE SENT?
We know once you've ordered something, you want the bloody thing.
We try to get your order packed and on its way within 24 hours. Occasionally it takes us a little longer, so please allow 1-3 business days for dispatch.
Every order is sent with Australia Post and tracking, and we'll email your tracking details as soon as it's on its way.
AUSTRALIA
Standard - $5 flat rate
Estimated delivery: 4-7 business days*
Express - $10 flat rate
Estimated delivery: 1-3 business days*
INTERNATIONAL
Not in Australia? We haven't forgotten you.
We currently ship to New Zealand, the United States, Canada and Europe.
Standard International - $30 flat rate
Estimated delivery: 7-10 business days*
Depending on where you live, your country may charge customs duties, taxes or import fees. Those charges aren't from Patsy & Clyde and, if they apply, they're your responsibility.
We'd rather tell you now than have it be a shitty surprise later.
WHERE'S MY ORDER?
Once your order has been dispatched, you'll receive an email with your Australia Post tracking number.
Can't find it? Check your spam or junk folder first.
If it's still missing, or your parcel looks like it's gone walkabout, email hello@patsyandclyde.com with your order number and we'll help chase it down.
For existing orders or delivery problems, please email rather than DM us. It keeps everything in one place so we can look after you properly.
*Delivery times are Australia Post estimates and can vary depending on your location or postal delays.